What type of material are your artworks sold on?

All of our artworks are exclusively sold on canvas, adding a touch of elegance to your space.

How are shipping costs calculated?

Shipping costs for our physical goods are calculated separately, taking into account item weight, location, and packaging material. These rates are calculated based on our shipping provider to ensure you get the best rates possible. To receive a personalized shipping quote, please contact us at contact@madewthjoy.com.

Can I return or exchange my purchase?

please note that all sales are final sale. we do not offer RETURNS, EXCHANGES, OR ISSUE REFUNDS FOR PRODUCTS PURCHASED ON THIS WEBSITE.

Are you available for commissioned paintings?

Yes, I am happy to work with my clients and paint commissioned pieces that result in unique, personalized artworks tailored to your specific preferences. Please feel free to reach out to discuss your project further and explore the possibilities of commissioning a one-of-a-kind artwork that will bring your artistic ideas to life.

What do I do if I receive my package damaged?

While we take every precaution to ensure that your order arrives in perfect condition, there can be rare instances when a shipment is damaged during transit. We want to make it clear that items damaged in transit are the responsibility of the shipping company.

if you receive a damaged package, please document the damage by taking photos of the exterior and interior. you will need to Contact our customer support team immediately with your order number, a description of the damage, and attached photos. Additionally, report the damage to the shipping carrier as they are responsible for items damaged in transit. We will work with you to quickly resolve the issue. Your satisfaction is important to us, and we apologize for any inconvenience caused by damaged shipments.

Why might the colors of the artwork appear differently in person?

The colors of our artworks may appear differently in person due to variations in screen settings and lighting conditions. We appreciate your understanding and are committed to providing you with the highest quality art.